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G’day, Anglers! Welcome to Okuma Sales (“we,” “us,” or “our”). By accessing our website at fishgearoffers.com and making a purchase, you agree to the following Terms and Conditions. We’ve written these terms in plain language to ensure they’re fair dinkum and easy to understand.

We’re committed to providing quality fishing gear and excellent service to our customers worldwide (excluding Asia and some remote regions). Please read these terms carefully before using our website or making a purchase.

1. Website Use and Access

By accessing our website, you agree to use it only for lawful purposes and in a way that doesn’t infringe on the rights of others or restrict their use of the site.

We reserve the right to modify or withdraw our website without notice, and we won’t be liable if it becomes unavailable at any time.

2. Account Registration

To make purchases on our site, you may need to create an account. You’re responsible for:

  • Providing accurate and complete information
  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account

Notify us immediately at [email protected] if you suspect any unauthorized use of your account.

3. Products and Services

We offer a range of fishing equipment including:

  • Fishing rods (Baitcaster, Fly, Boat, and Freshwater rods)
  • Fishing reels (Baitcaster, Electric, Fly, and Freshwater reels)
  • Fishing accessories (Assist Cord, Assist Hooks, Assist Rigs, Beads & Tubing, etc.)
  • Terminal tackle (Breakaway Sinkers, Clips, Crimps & U-links, etc.)

We strive to accurately display our products, but please note that colors may vary slightly due to monitor settings. Product descriptions and specifications are subject to change without notice.

4. Orders and Payment Terms

When you place an order, you’re making an offer to purchase goods subject to these Terms.

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All prices are in AUD and include GST where applicable. We reserve the right to change prices without notice.

Your order is considered accepted once we send you an order confirmation email. We may refuse or cancel orders at our discretion, including for pricing errors, suspected fraud, or unavailable products.

5. Shipping and Delivery

We ship worldwide excluding Asia and some remote regions. Our shipping options include:

  • Standard Shipping: $12.95 AUD via DHL or FedEx (10-15 business days after dispatch)
  • Free Shipping: Available on orders over $50 AUD via EMS (15-25 business days after dispatch)

Orders are processed within 1-2 business days. Delivery times are estimates only, and we’re not liable for delays beyond our control.

You’re responsible for any import duties or taxes in your country, which are not included in our prices.

6. Returns and Exchanges

We want you to be completely stoked with your gear. Our returns policy includes:

  • Returns and exchanges accepted within 15 days of receiving your items
  • Items must be unused, in original packaging with all accessories and documentation
  • Proof of purchase is required
  • For health and safety, we cannot accept returns on certain items if opened or used (Bait Elastic/Cotton, opened Assist Hooks, or any used items)

To initiate a return or exchange:

  1. Email us at [email protected] within 15 days with your order number and details
  2. Wait for approval and return instructions (within 2 business days)
  3. Securely package the item in its original packaging
  4. Ship to: Okuma Sales, 58 Cassinia Street, MABINS WELL, AU 2716 Australia
  5. Email us your tracking number

Refunds are processed within 3-5 business days after we receive and inspect returned items. Original shipping costs are non-refundable, and for free shipping orders, the standard shipping fee will be deducted from your refund.

For exchanges, you’ll cover shipping costs unless the product was defective or we made an error.

7. Damaged or Defective Items

If you receive a damaged or defective product (e.g., electric reel that doesn’t power up, fly rod with imperfections), contact us immediately at [email protected]. We’ll arrange a replacement or refund and cover all shipping costs.

8. Intellectual Property

All content on our website (logos, text, graphics, images) is our property or used with permission and protected by copyright laws. You may not use, reproduce, or distribute any content without our express written permission.

9. Limitation of Liability

To the extent permitted by law, our liability for any claim related to your use of our website or products is limited to the purchase price of the products or the cost of resupplying the services.

We’re not liable for any indirect, special, or consequential damages arising from your use of our website or products.

10. Privacy

We respect your privacy. Our Privacy Policy (available on our website) explains how we collect, use, and protect your personal information.

11. Governing Law

These Terms are governed by the laws of Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Australia.

12. Changes to Terms

We may update these Terms from time to time. The current version will always be available on our website with the effective date.

13. Contact Information

If you have any questions about these Terms, please contact us at:

Email: [email protected]
Address: Okuma Sales, 58 Cassinia Street, MABINS WELL, AU 2716 Australia

Thanks for trusting Okuma Sales with your fishing gear needs. We’re here to help you get the right gear for your fishing adventures!

Happy fishing!