Last Updated: 15 January 2024

G’day, Anglers! At Okuma Sales, we value your trust as much as we value a perfect cast on a still morning. This Privacy Policy explains how we collect, use, and protect your personal information when you visit fishgearoffers.com and use our services. By using our site, you agree to the practices described below.

1. Information We Collect

We collect information that helps us provide you with the best possible fishing gear shopping experience:

  • Personal Information: When you create an account or make a purchase, we collect your name, email address, shipping address, and payment details.
  • Order Information: Details about the products you purchase, such as baitcaster reels, assist hooks, or breakaway sinkers.
  • Technical Information: Including your IP address, browser type, device information, and pages you visit on our site.
  • Communication Data: Any correspondence with us via email ([email protected]) or other channels.

2. How We Use Your Information

We use your information to:

  • Process your orders and deliver fishing gear worldwide (excluding Asia and some remote areas).
  • Provide customer support and handle warranty claims for products like electric reels or fly rods.
  • Improve our website and product offerings based on your preferences.
  • Send you order confirmations, tracking details, and exclusive offers (if you opt-in).
  • Ensure the security of our website and payment processing systems.

3. Data Sharing and Disclosure

We respect your privacy and do not sell your personal information. We may share your data with:

  • Payment Processors: Such as Visa, MasterCard, JCB, and PayPal, to securely process transactions.
  • Shipping Partners: To deliver your orders globally (except Asia and certain remote regions).
  • Legal Authorities: Only if required by law or to protect our rights and safety.

4. Data Storage and Security

We store your data on secure servers and take measures to protect it:

  • All payment transactions are encrypted using SSL technology.
  • We are PCI DSS compliant and do not store sensitive card information on our servers.
  • Your personal information is retained only as long as necessary to provide our services or as required by law.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information by logging into your account or contacting us.
  • Opt-out of marketing communications at any time.
  • Request a copy of the data we hold about you.
  • Lodge a complaint with a regulatory authority if you have concerns about our data practices.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience on our site:

  • Essential Cookies: Required for basic functions like adding items to your cart (e.g., bait elastic or assist rigs).
  • Analytical Cookies: Help us understand how anglers use our site and improve it.
  • Marketing Cookies: Used to show you relevant fishing gear offers (you can manage these preferences in your browser settings).

7. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

8. Contact Us

If you have any questions about this Privacy Policy or your data, reach out to us at:

Email: [email protected]
Address: 58 Cassinia Street, MABINS WELL, AU 2716

Happy fishing, and thanks for trusting Okuma Sales with your gear needs!